Summary of the search: This was an existing role with very high levels of attrition due to the role being a combination of location (wherein the pool of candidates locally was small and hence candidates needed to be relocated for the job), long term contract position without benefits or relocation support. The position was responsible for managing client stakeholders by interacting with internal Buyers and to manage and process volume locally & also develop good business knowledge to support live production. A leading Business Process Outsourcing subsidiary of a key Global IT Consulting company. A global company operating in the Americas, APAC, Australia and Europe with over 20,000 employees with consistently growing revenues over the years.Read more
Summary of the search: This position was a very senior level position in the Learning Services Division. Role involved acquiring, managing and enhancing relationships with external Clients addressing their learning needs with appropriate services and solutions from the Company.
Client: Global technology services firm that defines designs and delivers information technology (IT)-enabled business solutions to its clients.
Location: Southwestern, US with extensive travel.
Summary of the search: Senior Architect role to lead projects in the CIS area as a functional expert. The person must be able to understand business requirements and translate it into system requirements in order to design the system. The position required a deep and broad knowledge of the Utility Customer Service business processes with a specific hands-on experience with Customer/1.Read more